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Job Details: Digital Media Specialist

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Digital Media Specialist
Permanent
Vilnius
Kaunas
We are a place where digital magic happens. Client Support teams support customers (media, creative agencies and publishers networks), by combining the skills, knowledge and tools to make digital alchemy work. It is only thanks to Adform Support experts you are seeing relevant product ads while browsing the web!

Ad Server & DSP are one of the core foundations of the Adform platform. It enables media agencies and advertisers to create, manage, optimize and grow their digital advertising campaigns in a simple, relevant and rewarding way.

Digital Media Specialist takes part in helping clients by suggesting best practices to exploit the Adform platform to the fullest potential, setting up digital advertising campaigns on our platform for well-known global brands and consulting on how to best optimize campaign performance in order to reach the target audiences.

Your responsibilities
  • Setting up direct and programmatic campaigns for global brands
  • Managing and optimizing programmatic campaigns to meet client's campaign goals
  • Being in direct contact with our clients regarding their campaigns and other inquiries
  • Cracking troubleshoot cases and educating clients on Ad Serving and DSP product possibilities
  • Assisting our clients mainly via emails and live chat using a ticketing system
  • Collaborate with team members and other parts of the organization to ensure timely and qualitative support to our clients

We expect you to
  • Have a customer-centric approach
  • Fluent in English, both verbal and written
  • Have analytical skills as there is lot of digging into data to optimize client campaigns
  • Naturally attentive to details and there’s nothing that can slip through your eyes unnoticed
  • Define yourself as a team player and enjoy working in a fast-paced dynamic environment
 
It would be an advantage if you
  • Have experience in online advertising
  • Understand what these words mean: impression, conversion, click, CTR, JavaScript tag
  • Experience in working with Help Desk ticketing systems

Our promise
  • Growth and career opportunities within the organization
  • Experienced and professional team
  • Informal style of leadership and communication
  • Challenging and unique tasks with a creative approach to problem-solving
  • Dynamic, inspiring and international environment
  • Monthly salary range for this position starts from 1400 EUR gross. The final offer will depend on the experience and competencies

If you wonder about these things – we have something to offer you
  • Worry about health and accident insurance? Chill – we got this!
  • Eager to enjoy your vacay a bit longer? We offer additional vacation days!
  • Enjoy having a work-fun balance? Don‘t worry – fun office activities, team buildings and a friendly team will cheer you up! Explore our offices by going on a virtual tour!
  • Worry about your lonely left-at-home pet? Bring it to the office! We are very pet-friendly and happy to get to know your companion!
  • Having a headache or a sneezing morning? Adform offers 2 trust days for you to get better by staying at home! Use them and get back to work when feeling fresh again!
  • Not enough? Join us and find out more!
Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology – Adform FLOW – harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.